04 February, 2007

Ted E., Man of Action

The two beliefs that drive Ted E. at work are: give the client what they want, and act immediately.

Unfortunately this tends to fall down tragically when:
  1. what the client wants isn't what they need or are entitled to;
  2. Ted E. doesn't understand what the client wants;
  3. Ted E. doesn't actually read the client's email and acts immediately to give them what he thinks they want.
Hi-jinx ensue.

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