One more time, with pictures.

Ted E. is having something explained to him for the nth time. The hyper-efficient team member is painstakingly showing him the process for doing something he's constantly complaining about, but stubbornly refuses to learn.

Ted E: "Oh, I'll need to get someone to write this down. It's all very complicated."

Hyper-Efficient Team Member: "I emailed you the workflow last week."

Ted E: "Really?"

Hyper-Efficient Team Member: "Yes. It was the one with all the pictures in it."

Me: [loud snort of laughter quickly turned into a cough]

Hyper-Efficient Team Member: "Oh. Or maybe I sent you the one without pictures by mistake..."

Which is uttered in a tone of such innocent apology that it becomes impossible for me to stay at my desk any longer.