17 January, 2012

Self-awareness: too much to hope for.

The Stress Fiend, in between arguing with the talk-back radio she's listening to on her headphones, erupts with a fresh round of invective.

"Why do we have such f***ing stupid people working here?" she demands, before getting down to the serious business of troubleshooting software she doesn't understand on a computer she doesn't really know how to use when at best she'll only duplicate the client's problem. Instead of, for instance, redirecting the issue to the vendor's technical support as she stridently demands everyone do rather than ask us to fix it for them.

Why do we have such f***ing stupid people working here?

Why indeed...

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