This is why I try to leave him in his cave with the Precious.

"Hi, Gollum. We're about to go live with this software. Your team will be doing most of the support, so can you spare someone to do a couple of test install to make sure there are no unexpected tricks to it? That's all we're waiting on now."

"No! We're far too busy to check whether we're able to install something without incident! Give it to another team with fewer resources, who work in a completely different environment to test!"

This is why Gollum is loved and revered by his team: there aren't many team leaders around here willing to shield his people from learning stuff ahead of time that might be useful to them.