Stupidity striving for equilibrium

I don't know what strikes me as more stupid:

• Ted E. sending a series of emails to the same tech asking exactly the same question about several different computers, rather than simply compiling and emailing a list; or
  
• the same tech, without a trace of irony or self-consciousness, sending exactly the same reply to each individual email from Ted.

On the bright side, Ted's now departed for a month's holiday. Finally. He managed to draw it out by doing a grand tour of the office to say good-bye to everyone and tell them the exact date of his return. I'm not sure why, although the smart money is on equal parts stupidity and delusions of grandeur.