Client e-mail: "I ordered Macromedia Studio MX 2004 for Macintosh/Windows a month ago and wondered when I can expect to see it."
My e-mail: "I've checked our records. We sent you this a month ago."
Client reply: "Oh. Then if what I'm looking for is Macromedia Studio MX 2004 for Macintosh/Windows, I've already received that."
- SLAP! -
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